FAQs

Frequently asked questions

General Product Questions

When should I use mosquito repellent?
Apply repellent whenever you are going to be outdoors. Be aware that mosquitoes are most active at dusk and at dawn. Always remember to read and follow the label directions on the package.
How do I choose the right OFF!® personal insect repellent for me?

Choosing the right repellent depends on the situation. Generally, the higher the concentration of the active ingredient, the longer you will be protected. The following tips should help you determine which OFF!® product is best for you in various situations:

If you plan to spend a short amount of time outside, OFF!® FamilyCare Insect Repellents will offer good protection from mosquitoes.

OFF! Active® Repellents are sweat resistant. They're great for family activities, such as soccer games or bike rides.

For long activities, like hiking and fishing, our choice is OFF! Deep Woods® Insect Repellents or OFF! Deep Woods® Sportsmen Insect Repellents.

Do OFF!® personal insect repellents contain DEET?
Yes, OFF!® personal repellents include products that contain varying amounts of DEET. However, if you’re looking for an active ingredient other than DEET, consider OFF!® Clip-on Mosquito Repellent, OFF! Botanicals® Insect Repellent, or OFF!® FamilyCare Insect Repellent II (Clean Feel).

To learn more about DEET or our other active ingredients, visit Active Ingredients

Can I spray OFF!® aerosol and spritz insect repellents on clothing?

Some OFF!® insect repellents can be sprayed on clothing. Be sure to check the label to determine whether your OFF!® insect repellent is labeled for direct application to clothing.

Can I use OFF!® insect repellents on my face?

Some OFF!® insect repellents can be used on your face. Always remember to read and follow the label directions on the package.

Can I use OFF!® insect repellents on pets?

OFF!® insect repellents are not labeled for use on animals. Do not apply any product directly on pets and keep pets away when applying to yourself or your children. If pets are exposed, contact a veterinarian for treatment advice.

Who should I contact if I have questions or comments on OFF!® products?

Please contact our Consumer Resource Center by phone at 1-800-558-5252 (U.S.). Or, contact us online.

Where can I buy OFF!® products?
OFF!® products can be found throughout the United States in the insect repellent section, lawn and garden section, or sporting goods section, of most mass merchandisers, grocery stores, drug stores, do-it-yourself stores, and hardware stores. Find out where you can buy OFF!® products.

OFF! Botanicals® Insect Repellents

What is the difference between OFF! Botanicals® Insect Repellents and other OFF!® products?

OFF! Botanicals® Insect Repellents contain an ingredient (p-menthane-3,8-diol) that is chemically identical to the mosquito repellent found in lemon eucalyptus oil, while some other OFF!® insect repellents contain the ingredients DEET or Picaridin.

Do OFF! Botanicals® Insect Repellents contain eucalyptus oil?

The repellent ingredient in OFF! Botanicals® Insect Repellents is chemically identical to the compound found in lemon eucalyptus which repels mosquitoes.

Do OFF! Botanicals® Insect Repellents contain DEET?

No. In place of DEET, OFF! Botanicals® Insect Repellents contain p-menthane-3,8-diol, a repellent ingredient that’s chemically identical to the repellent found in lemon eucalyptus oil.

What are the ingredients in OFF! Botanicals® Insect Repellents?

OFF! Botanicals® Insect Repellents contain p-menthane 3,8-diol, a repellent ingredient that has the same chemical makeup as the repellent constituent found in lemon eucalyptus oil. Other ingredients, together with p-menthane 3,8-diol, provide effective protection when used as directed.

What types of insects do OFF! Botanicals® Insect Repellents protect against?

OFF! Botanicals® Insect Repellent I (Spritz):


Mosquitoes
Black Flies
Gnats
No-See-Ums
Ticks

OFF! Botanicals® Insect Repellent I (Lotion):


Mosquitoes
Black Flies
Chiggers
Gnats
No-See-Ums
Ticks

OFF! Botanicals® Towelettes:


Mosquitoes
Black Flies
Gnats
No-See-Ums
Do OFF! Botanicals® Insect Repellents protect against ticks?

OFF! Botanicals® Insect Repellent I (Spritz) and OFF! Botanicals® Insect Repellent I (Lotion) both offer protection against ticks.

Where can I purchase OFF! Botanicals® Insect Repellents?

OFF! Botanicals® Insect Repellents can be found at select mass merchandise, grocery and drug stores. Find out where you can buy OFF!® products.

OFF!® Clip-On™ Mosquito Repellent

What is OFF!® Clip-On Mosquito Repellent?

OFF!® Clip-On Mosquito Repellent is a fan-powered product that utilizes the active ingredient called Metofluthrin. The product provides odorless, personal head-to-toe protection without skin application.

What is the active ingredient Metofluthrin?

Metofluthrin is a repellent approved for insect repellent use in the U.S. Consumers can use OFF!® Clip-On Mosquito Repellent with confidence when used as directed.

What bugs does OFF!® Clip-On™ Mosquito Repellent work against?

The Metofluthrin active ingredient repels mosquitoes.

How long does each refill disk last?

It is recommended that you use each refill within 14 hours of opening. When used as directed, each refill disk provides 12 total hours of mosquito repellent over the course of two weeks. For example, the OFF!® Clip-On Mosquito Repellent refill disk can be used for 12 separate one-hour occasions, three separate four-hour occasions, etc.

How long will the device last?

The device is designed to provide 500 hours of usage or up to 40 disks. Individual battery life may vary depending on the brand of battery used.

How big of an area does OFF!® Clip-On™ Mosquito Repellent protect? Can I use the OFF!® Clip-On™ Mosquito Repellent as an area repellent for my patio?

The OFF!® Clip-On Mosquito Repellent device provides individual head-to-toe protection for the person wearing the device. It is not designed to protect a large area like a patio.

How heavy is the OFF!® Clip-On™ Mosquito Repellent device?

The OFF!® Clip-On™ Mosquito Repellent device weighs about 6 oz. Consumers have commented that the weight is quickly forgotten – similar to cell phones & MP3 players.

How noisy is the OFF!® Clip-On™ Mosquito Repellent device?

Sound from the fan is noticeable, so you know it’s working, but it blends into the natural outdoor noises.

What happens when I move while using the OFF!® Clip-On™ Mosquito Repellent device?

OFF!® Clip-On™ Mosquito Repellent device is designed to work when stationary. Outdoor usage occasions include relaxing in the park, backyard or at the beach, gardening, watching sports and camping.

OFF! Deep Woods® Insect Repellent VIII (Dry)

What is OFF! Deep Woods® Insect Repellent VIII (Dry)?

OFF! Deep Woods® Insect Repellent VIII (Dry) offers the best of both worlds when it comes to mosquito protection. We’ve combined the benefit of long-lasting protection with a powder-dry formula that leaves skin feeling dry and comfortable.

Will OFF! Deep Woods® Insect Repellent VIII (Dry) offer me the same protection as other OFF! Deep Woods® Insect Repellents?

Yes, OFF! Deep Woods® Insect Repellent VIII (Dry) contains the same percentage of DEET as OFF! Deep Woods® Insect Repellent V. OFF! Deep Woods® Insect Repellent VIII (Dry) offers long–lasting protection against mosquitoes for up to 8 hours.

Does OFF! Deep Woods® Insect Repellent VIII (Dry) have a fragrance?

OFF! Deep Woods® Insect Repellent VIII (Dry) features a fresh fragrance that diminishes over time.

Can I spray OFF! Deep Woods® Insect Repellent VIII (Dry) on clothing?

OFF! Deep Woods® Insect Repellent VIII (Dry) will not damage cotton, wool or nylon fabrics. Because of the cornstarch in the formula, a white residue may appear on clothing. This residue can be removed by brushing off or washing clothing. Do not apply OFF! Deep Woods® Insect Repellent VIII (Dry) to rayon, spandex or other synthetic fabrics. Be sure to check the label to determine whether your OFF!® insect repellent is labeled for direct application to clothing.

Where can I purchase OFF! Deep Woods® Insect Repellent VIII (Dry)?

OFF! Deep Woods® Insect Repellent VIII (Dry) can be found throughout the United States in the insect repellent section, lawn and garden section, or sporting goods section of most mass merchandise, grocery, drug, do-it-yourself, and hardware stores. Find out where you can buy OFF!® products.

OFF!® FamilyCare Insect Repellent I (Smooth & Dry)

What is OFF!® FamilyCare Insect Repellent I (Smooth & Dry)?

OFF!® FamilyCare Insect Repellent I (Smooth & Dry) provides proven OFF!® protection that feels comfortable on your skin. The product has a powder-dry formula that leaves your skin feeling and smelling great.

Can I spray OFF!® FamilyCare Insect Repellent I (Smooth & Dry) on clothing?

OFF!® FamilyCare Insect Repellent I (Smooth & Dry) will not damage cotton, wool or nylon fabrics. Because of the dry powder in the formula, a white residue may appear on clothing. This residue can be removed by brushing off or washing clothing regularly. Do not apply OFF!® FamilyCare Insect Repellent I (Smooth & Dry) on acetate, rayon, spandex or other synthetic fabrics. Be sure to check the label to determine whether your OFF!® insect repellent is labeled for direct application to clothing.

Can I use OFF!® FamilyCare Insect Repellent I (Smooth & Dry) on my face?

Yes. To apply OFF!® FamilyCare Insect Repellent I (Smooth & Dry) on your face, apply the repellent to the palm of your hand and rub it onto your face. Parents should apply repellent to their children. Do not apply insect repellents to your eyes or mouth, or to the hands of young children. Remember to read and follow the use directions found on the label.

Does OFF!® FamilyCare Insect Repellent I (Smooth & Dry) protect against mosquitoes that may carry West Nile Virus?

Yes. OFF!® FamilyCare Insect Repellent I (Smooth & Dry) protects against mosquitoes that may carry the West Nile Virus.

Does OFF!® FamilyCare Insect Repellent I (Smooth & Dry) repel other insects?

Yes. OFF!® FamilyCare Insect Repellent I (Smooth & Dry) repels mosquitoes, gnats, ticks, biting flies, chiggers and fleas.

Where can I find OFF!® FamilyCare Insect Repellent I (Smooth & Dry)?

OFF!® FamilyCare Insect Repellent I (Smooth & Dry) can be found throughout the United States in the insect repellent or lawn and garden section of most mass merchandise, grocery, drug, do-it-yourself, and hardware stores. Find out where you can buy OFF!® products.

OFF!® PowerPad® Lamp

How does the OFF!® PowerPad® Lamp work?

The refillable repellent pad and candle are specially designed to work together to repel mosquitoes. The OFF!® PowerPad® Lamp uses a heat-activated pad that, when activated by the heat of the candle, releases repellent that keeps mosquitoes away from an area up to 15 ft. x 15 ft.

How long will the OFF!® PowerPad® Lamp provide protection against mosquitoes?

The OFF!® PowerPad® Lamp will provide protection against mosquitoes for up to four hours with each refill. Each repellent pad is designed to last as long as the candle. When the candle wax is gone, replace both the candle and the pad.

Can I use a regular tea-light in the OFF!® PowerPad® Lamp?

No. The candle is specially designed to fit securely in the candle cup directly beneath the pad for optimal performance between the candle and pad. The size and the burn time of the candle are calculated to equal the release time of the repellent on the pad. When the candle is used up, it indicates that the pad needs to be replaced. The pad and candle should be replaced at the same time. Use of any other candle in the unit could result in a fire hazard.

Can I re-light the OFF!® PowerPad® Lamp?

Yes. The OFF!® PowerPad® Lamp candle can be re-lit if used less than four hours. Make sure the candlewick is trimmed to 1/4 inch before lighting.

How large of an area will the OFF!® PowerPad® Lamp cover?

The OFF!® PowerPad® Lamp will provide protection for areas up to 15 ft. x 15 ft. Use two or more lamps for larger areas.

Does the OFF!® PowerPad® Lamp give off an odor?

The OFF!® PowerPad® Lamp has no fragrance. However, you may notice a slight scent from the pad when it is first lit.

How should the OFF!® PowerPad® Lamp be used properly?

The OFF!® PowerPad® Lamp can be used with confidence when following label directions.

Why is the OFF!® PowerPad® Lamp made of plastic?

Area repellents are used outdoors. Plastic provides a more durable material for outdoor usage.

How long does it take before the OFF!® PowerPad® Lamp starts to work?

The pad in the OFF!® PowerPad® Lamp could take some time to become sufficiently heated to reach full efficacy. Be sure the unit is positioned upwind from the area to be protected.

Will the OFF!® PowerPad® Lamp repel other bugs besides mosquitoes?

No. The OFF!® PowerPad® Lamp has been formulated to work against mosquitoes. The OFF!® PowerPad® Lamp will not repel wasps, hornets, bees, or flies.

Where can I buy the OFF!® PowerPad® Lamp?

The OFF!® PowerPad® Lamp and refills are available throughout the United States in grocery stores, drug stores, discount stores, hardware stores, and do-it-yourself stores. Find out where you can buy OFF!® products.

OFF!® Bug Control (Backyard Pre-Treat)

What is OFF!® Bug Control?

OFF!® Bug Control (Backyard Pre-Treat) is a liquid concentrate that protects bushes, flowers and other outdoor surfaces from over 110 types of insects such as mosquitoes, ants and fleas. The bottle attaches to the end of a garden hose, providing a low odor, non-staining formula for long-lasting insect protection.

How much coverage will one bottle of OFF!® Bug Control provide?

One quart-size bottle of OFF!® Bug Control covers up to 16,000 sq. ft.

Can I use OFF!® Bug Control around pets and children?

No, do not allow children or pets into the treated area until the spray has dried completely.

Can I use OFF!® Bug Control on my crops / vegetables?

When used according to label directions, OFF!® Bug Control may be used on crops listed on the label.

Can OFF!® Bug Control be used on firewood?

No, do not use this product on firewood. Discard any firewood that may have come in contact with this product.

Can OFF!® Bug Control be used on vinyl siding?

This product is non-staining to most home siding, depending on age and cleanliness. Prior to applying this product to areas that may contact home siding, test in a hidden area and check after a few hours. If any staining is observed, do not use this product.

How long will OFF!® Bug Control work once it has been applied?

Once applied, OFF!® Bug Control can provide up to 8 weeks of protection outside the home on outdoor surfaces.

Where can I purchase OFF!® Bug Control?

OFF!® Bug Control can be found in your local lawn and garden or home improvement store in either the pest control aisle next to your favorite OFF!® products or in the Lawn & Garden section. Find out where you can buy OFF!® products.